Service Status
Service status explains whether something is affecting ZeroLagHub services or what recently changed.
Where to see current status
Section titled “Where to see current status”Use the Portal for current notices and account-specific service messages. Static documentation should not list live incidents, maintenance windows, or active notices because those can change faster than a docs build.
What the terms mean
Section titled “What the terms mean”- Notice: a customer-facing message about something relevant to your account or service.
- Maintenance: planned work that may affect part of the platform.
- Known issue: a confirmed problem that may affect customers.
- Incident: an active service problem.
- Changelog: customer-visible product or documentation history.
How customers are notified
Section titled “How customers are notified”Check the Portal dashboard and any notices shown in your account. For account-specific billing or service issues, the Portal state is the source of truth.
For evergreen product history, see Changelog.